Privacy Policy

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Boyd Pharmaceuticals (“Boyd Pharma”) is committed to respecting your privacy. This Privacy Statement is designed to inform you about the manner in which we treat the collection, use, and disclosure of information that you may provide to us via the Boyd Pharma consumer website (BoydPharma.com) or any other Boyd Pharma company or brand websites. Please read the following policy to understand how your personal information will be treated if it is collected online. This policy may change from time to time so please check back periodically. 


By “personal information”, Boyd Pharma is referring to information in any format about an identifiable individual that it collects by any means, including electronically (“Personal Information”), including the individual’s name, home address and telephone number, email address, or additional information. Although Boyd Pharma also treats business information appropriately and respectfully, information about an individual in his or her professional capacity, including business contact information and information produced in the course of an individual’s business and used or disclosed for business purposes, is not covered by the Policy.


By providing your Personal Information to Boyd Pharma, or permitting someone else to do so, you are consenting to its collection, use and disclosure by Boyd Pharma in accordance with the Policy. If you do not agree to the terms of the Policy, please do not provide Boyd Pharma with your Personal Information or use its websites.


Boyd Pharma may update the Policy periodically to reflect a change in its practices or Canadian Law. Your continued use of one of our websites or disclosure to us of your Personal Information after the Policy has been revised will signify your acceptance of the revised terms of the Policy. 

The Policy applies to the collection, use (which includes copying and processing), and disclosure of Personal Information by Boyd Pharma by any means, including electronically through BoydPharma.com and other Boyd Pharma websites (referred to collectively as the “Website”).


As a matter of convenience for users, the Website may contain links to websites that are not owned or operated by Boyd Pharma. The Policy does not apply to any website not owned and/or operated by Boyd Pharma or to the use and disclosure of Personal Information by the owners and operators of such websites. Boyd Pharma recommends that you review the policies and terms of use of such websites as they may differ from the Policy. Boyd Pharma will not accept responsibility for the collection, use or disclosure of Personal Information by the owners or operators of a linked website.


Subject to Personal Information held by Service Providers, as described in section 6.0 below, Boyd Pharma generally stores Personal Information in Ontario, Canada, regardless of where it collects the information. Requests for access to an individual’s own Personal Information should be directed to Boyd Pharmaat the address provided below. Boyd Pharmawill investigate complaints concerning its management of specific Personal Information or its Personal Information management practices. Complaints must be made in writing and addressed to the Boyd Pharma, whose contact information is providedbelow.


Under Canadian Law, Boyd Pharma is entitled to collect, use and disclose Personal Information without consent in a number of circumstances, including where an individual’s health, safety or security is threatened and in connection with an investigation into and/or the breach of a law or contract.  Where Boyd Pharma requires consent to collect, use or disclose personal information, it may obtain that consent in any number of ways.  If you have any questions about the meaning of the Policy or what we will do with your Personal Information, please consult Boyd Pharma.


As the use of Personal Information by employees and Service Providers is considered a use of the information rather than a disclosure of the information by Boyd Pharma, please note that Boyd Pharma does not require consent, beyond any that it required for its own collection, use and disclosure of the information, to share Personal Information with its employees and Service Providers.


The Website uses “cookies”, data files that are sent and stored on the hard drive of a user’s computer, to collect information about traffic on the Website.  The purposes for collecting such information, which includes the user’s internet protocol (“IP”) address, include to ensure that the content of the Website displays correctly on the user’s computer, to monitor and log traffic on different pages of the Website to assess interest in Website content, and to guide the design and content of the Website and related business decisions.  An IP address is a series of numbers assigned to a computer by the user’s internet service provider.  An IP address may contain information that identifies a user. Boyd Pharma may link information that it collects electronically to Personal Information provided by an individual for the purpose of using certain tools or programs made available on the Website.  Although you may be able to set your browser to reject cookies, some pages of the Website may not function properly if you do so.


Boyd Pharma uses Personal Information to administer its business and the Website, including to: respond to inquiries and requests; monitor interest in information on the Website; assist in tailoring the content of the Website to the interests and needs of users; maintain, evaluate and improve the Website; provide information about its products; provide educational materials; compile statistics of interest and of assistance to healthcare providers and patients;authenticate and communicate with users of the Website; and, with consent, for marketing and research purposes.


Boyd Pharma may aggregate Personal Information to create statistical information that does not identify any particular individual and use the aggregated information to evaluate the use of the Website and make changes to it where appropriate, provide information of interest and assistance to heath care providers and patients, and for business purposes, including measuring the interest in particular products and/or topics.

General information about health issues provided by Boyd Pharma, on the Website or otherwise, is provided for informational and/or educational purposes only and is not a substitute for medical advice, medical training, medical assessment or treatment for medical conditions.  For individuals, the information is not intended to replace, or override information and/or advice provided by an individual’s physician or other healthcare providers, and individuals are encouraged to consult a qualified medical or other healthcare provider before making any decision or taking any action that might affect their health.


There are a number of circumstances in which Boyd Pharma is permitted or required by Canadian Law to disclose Personal Information without consent, for example, in response to a warrant, subpoena or order issued by a court, governmental or administrative authority with the power to compel the disclosure of the information and, as previously mentioned, where there is a threat to health, safety or security or in connection with an investigation into and/or the breach of a law or contract (including an investigation into suspected fraudulent, abusive or otherwise illegal activities).  For example, Boyd Pharma may disclose information about an individual in connection with his or her use of the Website to law enforcement authorities for the purposes of an investigation. Boyd Pharma may also disclose Personal Information to protect or manage its rights and property, including in connection with any reorganization of its business or the evaluation of such a transaction, and in connection with obtaining insurance or making an insurance claim.


Boyd Pharma uses a variety of means to safeguard Personal Information against loss, theft, unauthorized access, inappropriate disclosure, copying, use, modification or destruction, including technological means and enforcing compliance with the Policy.


Boyd Pharma has security policies and procedures that apply to access to and the use of its facilities and electronic information systems and equipment, including computers and mobile computing devices. Employees and Service Providers are permitted access to Personal Information to the extent that they require access for a purpose described in the Policy.  It is prohibited for any employee or Service Provider to use Personal Information for his, her, its or a third party’s own purposes.  Boyd Pharma takes seriously its responsibility to protect Personal Information and compliance with the Policy is a condition of employment or engagement with Boyd Pharma.


As the Internet is not a secure means of transmitting information, users should not provide sensitive Personal Information, including sensitive personal health information, through the Website.  Where you use passwords, ID numbers or other special access features on the Website, it is your responsibility to safeguard them.


With limited exceptions, permitted or required by Canadian Law, Boyd Pharma will provide an individual with access to his or her Personal Information. Boyd Pharma will endeavor to process access requests in a timely manner.


Boyd Pharma will correct Personal Information that it determines is not accurate or complete and any unresolved differences will be noted and maintained with the relevant Personal Information.


Boyd Pharmamay be contacted at customerservice@boydpharma.com or PO Box 1088 Sharon PO Sharon, On L0G 1V0.